Privacy Policy

1. Introduction

Welcome to College Coach AI ("we," "our," or "us"). This Privacy Policy explains how COLLEGE COACH AI, collects, uses, and protects your information when you use our College Coach mobile application and visit our website at collegecoach.ai (collectively, the "Service").

We are committed to protecting your privacy and ensuring transparency about our data practices. This Privacy Policy applies to all users of our Service.

2. Information We Collect

2.1 Information You Provide to Us

When you use College Coach, we may collect the following information that you voluntarily provide:

• Personal Identification Information: Name and date of birth (used to verify you meet our minimum age requirement of 13 years)
• Profile Information: Year of graduation, geographical location, hobbies, interests, GPA data (optional), and other educational and personal details you choose to share
• Account Information: Information necessary to create and maintain your account
• Communications: When you contact us at support@collegecoach.ai, we collect the information you provide in those communications

2.2 Information We Collect Automatically

When you use our mobile application, we automatically collect certain technical information:

• Device Information: Device type, operating system, and app version
• Usage Information: How you interact with our Service to help us improve functionality and user experience

2.3 Website Analytics

On our website at collegecoach.ai, we use Google Analytics to collect information about how visitors interact with our site, including:

• Pages visited and time spent on pages
• Referring websites and search terms
• Browser type, device type, and operating system
• General geographic location (city/region level)
• IP addresses (which may be anonymized)

Google Analytics uses cookies and similar technologies to collect this information.

2.4 Information We Do Not Collect

We do not collect:

• Sensitive financial information (payments are processed through app store systems)
• Detailed academic records such as specific test scores or individual grades beyond GPA

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To provide personalized college coaching recommendations and app functionality
• Account Management: To create, maintain, and manage your account
• Service Improvement: To analyze usage patterns and improve our Service (using anonymized data)
• Age Verification: To ensure compliance with our minimum age requirement of 13 years
• Customer Support: To respond to your inquiries and provide customer service
• Legal Compliance: To comply with applicable laws and regulations

4. How We Share Your Information

4.1 No Third-Party Data Sharing

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

4.2 Service Providers

We may share information with trusted third-party service providers who assist us in operating our Service, such as:

• Cloud storage providers (currently AWS for data storage)
• Analytics services (we use Google Analytics on our website to understand visitor behavior)
• Other service providers necessary for app functionality

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.3 Google Analytics

Our website uses Google Analytics, a web analytics service provided by Google LLC. Google Analytics uses cookies to help us analyze how users interact with our website. The information generated by the cookie about your use of the website is transmitted to and stored by Google on servers in the United States. Google may also transfer this information to third parties as required by law or where such third parties process the information on Google's behalf.

You can opt-out of Google Analytics by installing the Google Analytics opt-out browser add-on available at: https://tools.google.com/dlpage/gaoptout

4.4 Legal Requirements

We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety, or that of others.

5. Data Storage and Security

5.1 Data Storage

Your information is stored securely using Amazon Web Services (AWS) infrastructure within the United States.

5.2 Security Measures

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Data Retention

6.1 Active Users

We retain your personal information for as long as you maintain an active subscription and account with us.

6.2 After Account Termination

When your subscription ends or you delete your account:

• All personally identifiable information is deleted from our systems
• Usage and interaction data may be anonymized (by removing your name and other identifying information) and retained for internal analysis and service improvement purposes

7. Your Rights and Choices

7.1 Access and Update

You can access and update certain information in your account, including:

• Name
• Location
• Year of graduation
• Other profile information

7.2 Account Deletion

You may delete your account at any time, which will result in the permanent deletion of all your personal information from our systems.

7.5 Communication Preferences

You can contact us at support@collegecoach.ai to manage your communication preferences or exercise any of your rights regarding your personal information.

8. Cookies and Tracking Technologies

8.1 Website Cookies

Our website at collegecoach.ai uses cookies and similar tracking technologies, primarily through Google Analytics, to:

• Understand how visitors use our website
• Improve website performance and user experience
• Analyze traffic patterns and popular content

8.2 Mobile App

Our mobile application does not use cookies or similar tracking technologies.

8.3 Managing Cookies

You can control cookies through your browser settings. For more information about cookies and how to manage them, visit your browser's help section. You can also visit www.allaboutcookies.org for comprehensive information about cookies.

9. Children's Privacy (COPPA Compliance)

9.1 Age Requirements

College Coach is intended for users who are at least 13 years of age. We do not knowingly collect personal information from children under 13.

9.2 Age Verification

We require users to provide their date of birth to verify they meet our minimum age requirement. If we discover that we have collected information from a child under 13, we will delete that information immediately.

9.3 Parental Rights

If you are a parent or guardian and believe your child under 13 has provided us with personal information, please contact us at support@collegecoach.ai so we can delete such information.

10. Advertising

We may display advertisements within our Service. Currently, these are generic advertisements promoting our own services and features. We do not use personal information for targeted advertising purposes.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will:

• Update the "Last Updated" date at the top of this policy
• Notify users of material changes through the app or via email
• For users under 18, we may require re-acknowledgment of significant changes

Your continued use of the Service after changes become effective constitutes your acceptance of the updated Privacy Policy.

12. Geographic Scope

This Privacy Policy and our Service are currently designed for users located in the United States. If you access our Service from outside the United States, you do so at your own risk and are responsible for compliance with local laws.

13. Contact Us

14. Effective Date

This Privacy Policy is effective as of August 15, 2025 and applies to all information collected by us on or after that date.